Applications are invited for the Team Leader -Sales Agent position to be based in the Northern Region
PURPOSE OF THE ROLE: The Sales Team Leader is the glue that holds the sales team together, providing the supervision, training and motivation to the team to reach sales goals. In this typically fast-paced environment, the Sales Team Leader is often moving from one task to another, answering questions, holding meetings, delegating responsibilities, and acting as a voice of encouragement. The ‘right hand' of the Regional Sales Manager, the Sales Team Leader is a results-driven people person with high energy levels, positivity and internal drive.
Key Performance Areas would include, but are not limited to:
- Assisting the Regional Sales Manager (RSM) in the attainment of the Regional Hub's revenue & customer growth targets.
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- Assisting the RSM by co-ordinating all activities of the regional Sales Administrators and Sales Agents within the Hub.
- Assisting the RSM in the line management of all sales staff by:
- Helping to recruit, select and train sales team members.
- Ongoing mentoring & coaching of sales team members.
- Tracking of sales team performance via monthly KPAs.
- Assisting with departmental performance management and where necessary disciplinary issues.
- Assisting the RSM in administration of the Regional Sales Department by:
- Tactical sales plans for the achievement of the regional targets.
- Accurate short- and medium-term sales forecasts for the Regional Hub.
- Meticulous lead generation and sales pipeline management.
- Tracking and reporting key sales metrics on a daily basis.
- Ensuring all sales staff maintain strict departmental adherence to all SOPs and other internal processes & procedures.
- Assisting with the preparation of detailed analysis reports of sales results, team performance, and regional growth trends for Management.
- Highly accurate capturing of all customer- and sales-related information on Datatill and other internal systems.
- Maintaining in depth knowledge of Herotel's entire product range.
- Assisting with lead generation initiatives in conjunction with internal/external resources.
- Cultivating cross-functional teamwork with all other Departments in the Regional Hub.
- Leading by example with the highest levels of professionalism, integrity and honesty.
- Always portraying the company to stakeholders in a positive manner.
The successful candidate must have the following experience/skills:
- A charismatic motivator and natural team leader.
- Ambition and a determination to succeed.
- Strong interpersonal & persuasive skills.
- Strong verbal and written communication skills.
- Great presentation skills.
- High resilience to pressure and able to take responsibility and troubleshoot problems.
- An ability to forge strong working relationships with other departmental team leaders.
- Always customer oriented, making customers and their needs a primary focus.
- Problem-solving skills.
- Time management skills.
- Enthusiastic, positive and energetic.
- 3 – 5 years' experience as a salesperson in the Telecoms industry.
- Indepth knowledge of Sales Management best practices.
- Experience in developing & leading high-performance sales teams is required.
- A proven track record in exceeding sales targets is required.
Education Requirements:
- Grade 12 is required , preferably a tertiary commercial qualification.
PLEASE NOTE:
- Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel's Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
- Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.
